This letter comes to you to let you know that Dr. Garthe is no longer a part of our Faust team. While in transition we want to assure you that we will continue to provide you with the client and patient care we have always provided. We will be making some changes in how we schedule our appointments and surgeries to allow greater efficiency without compromising patient care.
Temporarily as we go from a 2 doctor practice to a 1 doctor practice here are a few changes you may see or need to know:
We will be utilizing veterinary relief services to allow Dr. Wiblin to have days off during the week. All services will remain the same.
We ask that you allow a better lead time for non-emergency appointments such as annual exams or vaccine appointments. We will be spreading out our non-emergency appointments throughout the week allowing availability for sick and emergency appointments. As always, we will do our best to work with your schedule and schedule requests.
When requesting medication refills we ask that you allow 48-72 hours to complete the requests. Dr. Wiblin will be the only doctor to review and authorize incoming scripts and it may exceed our previous 24- hour standard.
As we move forward we encourage you to call with any questions or concerns, our staff is here to help. We want to make the next stage in this journey as seamless as possible for our clients. If there is something you need please don't hesitate ask.
Thank you for your continued support and understanding.